Technical Manager

Job Responsibilities :-

• Mentoring Technical team.
• Assigning accounts to the Technical team & monitoring activity of each account to increase technical services quality and improve customer satisfaction.
• Monitoring certification status of the technical team as per the certification plan shared by SOLIDWORKS.
• Monitoring and recording Demos delivered by technical Pre-sales Team every Month.
• Recording, monitoring and evaluating the overall performance of technical team.
• Technical Event/ Webinar/Activity Planning for customers and prospects.
• Customer Auditing.
• New product learning as suggested by SOLIDWORKS.
• Closely Working with Subscription & Customer Care Team.

Min EDU Qualification required: B.Tech
Min Experience required: Minimum 7 yrs

Skills required :

• Experience of Team Handling.
• Experience of using CRM software.
• Proficiency in MS Excel & MS Word.
• Experience of using SOLIDWORKS Products.
• Excellent communication & presentation skills.